Privacy Policy

Last updated: April 2026

1. Who We Are

Riz Electrics Ltd ("we", "us", "our") is a registered electrical services company in England and Wales. Our registered office is at 158 Lodge Avenue, Dagenham, England, RM8 2JR (Company No. 16739910). We are committed to protecting and respecting your privacy.

2. Information We Collect

We may collect and process the following personal data:

  • Your name, email address, phone number and any details you provide through our contact form
  • Information about your property or premises relevant to the electrical services you request
  • Technical data such as your IP address, browser type, and pages visited on our website
  • Communications you send us via email, phone, or WhatsApp

3. How We Use Your Information

We use the personal information you provide to:

  • Respond to your enquiries and provide quotations
  • Carry out electrical services you have requested
  • Send you relevant communications about our services
  • Comply with our legal and regulatory obligations
  • Improve our website and services

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract: To fulfil a service contract with you
  • Legitimate Interests: To run and improve our business
  • Legal Obligation: To comply with applicable laws and regulations
  • Consent: Where you have given us explicit consent

5. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your data with trusted third-party service providers (such as email platforms) solely to operate our business. All third parties are required to keep your information secure and confidential.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Generally, this is no longer than 6 years after the end of a business relationship.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (the "right to be forgotten")
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

To exercise any of these rights, please contact us at info@rizelectrics.co.uk.

8. Cookies

Our website may use cookies to improve your experience. You can control cookie settings through your browser. We do not use cookies to collect personally identifiable information without your consent.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@rizelectrics.co.uk
  • Phone: 07900 117900
  • Address: 158 Lodge Avenue, Dagenham, England, RM8 2JR